Shipping Information

 

Black Friday - Cyber Monday 2021

Due to an increased volume of orders, we are expecting slightly delayed shipping timelines at our warehouse. As always, our main priority (in addition to the health and safety of the staff at our warehouse) is getting YOU your orders! We working diligently to get all shipments out as soon as possible.

 

A Holiday 2021 Note

This year, more than any other, we are encouraging our customers to shop early. As we are seeing across the industry and across the globe, supply chains are taxed and logistics operations are being put to the test this season. We want you to have an incredible holiday, so we encourage you to get gifting early! With that, we are here to answer all of your questions, and help you decide on that perfect gift. Please contact us at service@rollerrabbit.com if you have any questions!

 

Shipping Cutoff Times (Order by 1PM EST)
Personalization Orders Sunday, December 5, 2021
Ground Shipping Wednesday, December 15, 2021
Priority Shipping Friday, December 17, 2021
Express Shipping Monday, December 20, 2021

 

 

Shipping

Orders placed before 1:00 p.m. (EST) on Monday - Friday will be processed and shipped same-day. Orders placed after 1:00 p.m. (EST) will be processed and shipped the next business day. Orders placed on weekends or holidays will be processed and shipped on the next business day. Expedited orders placed after 1:00 p.m. (EST) or on weekends or holidays will ship on the following business day.

 

Please note the following:

  • We are unable to ship to P.O. boxes.
  • We do not ship on Saturdays, Sundays, or holidays.
  • Orders to Alaska and Hawaii cannot be expedited.
  • Personalized items ship separately and will take up to 10-12 business days to ship.

DOMESTIC SHIPPING RATES

Shipping Method

Estimated Delivery Time

Cost

UPS Ground (Orders $149.99 and under) 

3 - 7 Business Days

$8.00

UPS Ground (Orders $150 and over)

3 - 7 Business Days

FREE

UPS Priority

2-3 Business Days

$29.95

UPS Express

1-2 Business Days

$39.95

 

 

 

 

 

 

If you have questions regarding your order status, please contact our customer service line (Monday - Friday, 10 a.m. - 5 p.m. EST) at 877.695.7655 (toll-free) or email service@rollerrabbit.com